Privacy policy
Notice: In the event of any discrepancies, the English version of this Privacy Policy shall prevail.
PRIVACY POLICY
This Privacy Policy describes how borganb.myshopify.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
The Site is operated by Plasticfree Earth Ltd. (trading as BORGANB).
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.
DEVICE INFORMATION
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
ORDER INFORMATION
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and PayPal), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen orders for fraud or risk, and (in line with preferences you have shared) provide marketing communications.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
CUSTOMER SUPPORT INFORMATION
Examples of Personal Information collected: see above.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
MINORS
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe that a child has provided us with Personal Information, please contact us to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.
For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
For example:
- We use Google Analytics. You can read more here: https://policies.google.com/privacy?hl=en
Opt-out: https://tools.google.com/dlpage/gaoptout
- We share information about your use of the Site and interactions with ads through cookies or similar technologies.
More information:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out via:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Or via the Digital Advertising Alliance:
http://optout.aboutads.info/
USING PERSONAL INFORMATION
We use your Personal Information to offer products for sale, process payments, ship and fulfill orders, and keep you informed about products, services, and offers.
LAWFUL BASIS (UK GDPR & GDPR)
If you are located in the UK or EEA, we process your Personal Information under the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests that do not override your rights and freedoms
RETENTION
We retain your Personal Information for our records unless and until you ask us to erase it.
AUTOMATED DECISION-MAKING
We do not engage in fully automated decision-making that has a legal or significant effect on individuals.
Shopify uses limited automated decision-making to prevent fraud, including:
- Temporary IP denylisting
- Temporary credit card denylisting
SELLING PERSONAL INFORMATION
We do not sell your Personal Information.
YOUR RIGHTS
UK & EEA (UK GDPR / GDPR)
You have the right to access, correct, erase, or transfer your Personal Information. To exercise these rights, contact us using the details below.
Your Personal Information may be transferred outside the UK/EEA, including to Canada and the United States. Shopify ensures appropriate safeguards. More information:
https://help.shopify.com/en/manual/your-account/privacy/GDPR
CALIFORNIA (CCPA)
If you are a California resident, you have the right to access, correct, erase, or port your Personal Information. To exercise these rights, contact us below.
COOKIES
We use cookies to improve your browsing experience and provide our services.
Necessary cookies include:
_ab, _secure_session_id, cart, cart_sig, cart_ts, checkout_token, secret, secure_customer_sig, storefront_digest, _shopify_u
Analytics cookies include:
_tracking_consent, _landing_page, _orig_referrer, _s, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y
Cookies may be session or persistent and typically expire between 30 minutes and two years.
You can manage cookies through your browser settings. More information: www.allaboutcookies.org
DO NOT TRACK
We do not alter our data practices in response to “Do Not Track” signals.
CHANGES
We may update this Privacy Policy to reflect operational, legal, or regulatory changes.
CONTACT
For questions, complaints, or requests, contact us at:
Email: info@borganb.com
Plasticfree Earth Ltd. (trading as BORGANB)
Registered in England and Wales
Registered Office: 167–169 Great Portland Street
London W1W 5PF
United Kingdom
If you are not satisfied with our response, you may lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
Last updated: 16.02.2026